Email Notifications
e-Janji enables the automated sending of email notifications to customers, staff, and administrators. By utilizing tags, the effectiveness of email notifications can be enhanced in terms of both subject and body content. Additionally, the system allows for the inclusion of attachments in the emails. These attachments encompass custom-added PDFs, URLs, or PDFs uploaded by customers through the use of custom forms.
Notifications can be dispatched by utilizing any of the accessible actions within the Workflow module.
Sending email notifications when a new appointment is added
When customers schedule an appointment, you have the option to send them a pre-determined email message. By doing so, you will stay informed about each and every reservation made by your customers.
Sending email notifications when the appointment is rescheduled
When customers change their appointment dates using the customer panel, you will receive a notification via email. This system guarantees that you will be promptly notified of any changes made to the appointments.
Sending email notifications when an appointment is canceled or status changed
When customers modify or cancel their appointments through the customer panel, you will receive a notification at your email address. This will keep you informed about any changes made to the appointments. Additionally, you have the ability to send different notifications using filters that are based on the previous and current status of the appointments. For instance, if a customer cancels an appointment that was previously approved, you can send a notification to my account.
Sending email notifications when N minutes left before the appointment (reminder)
Users can configure their email reminders in various ways using this platform. For instance, they can set up notifications to be sent one hour prior to a meeting, along with a Zoom link when only 15 minutes remain.
Sending email notifications N minutes before/after the appointment
After the appointment ends, you can send notifications to the email addresses you have already added. This method of communication allows you to collect valuable feedback on your customer interactions and improve the overall quality of your business operations.
Sending email notifications when a new customer is created
A notification can be sent each time a new customer is registered. The email can include the URL to access the Customer Panel, the customer’s email address, and the password credentials that have been generated. All the tags associated with customers can be utilized on the Customer Panel.
