Group Appointment
How do Group Appointments contribute to the success of businesses?
Group appointments, also known as Group Visits or Witnessed Appointments, exhibit a diverse range of formats, but typically incorporate a few fundamental components to guarantee that clients receive the necessary service at a reduced cost. According to professionals, these appointments have the potential to enable entrepreneurs to cater to a larger clientele, offer more services, and augment their practice revenue, provided they are executed proficiently. Group visits can either serve as a replacement for or a supplement to a conventional appointment.
Solution…
The e-Janji Appointment Booking platform simplifies the process of arranging Group Appointments and defining the minimum and maximum number of participants.
Appointments in the service sector and business processes can vary depending on their specific requirements. The number of people allowed to participate in a single appointment can also vary. In some cases, there may be a limit on the number of individuals, while in other cases, the limit can be much higher.
It is crucial to clearly indicate the quantity of customers to be accommodated during the group appointment and establish restrictions, as this enables you to make necessary adjustments to your office space. Moreover, by doing so, you can avoid the hassle of managing customers that surpass your official capacity.
Hence, it is advisable for you and your enterprise to specify all the constraints in the scheduling mechanism and the charges linked with them for optimal outcomes.
Setting up…
To determine whether your service will be offered as a group service or limited to a single individual, navigate to the service settings. Additionally, you can impose limitations on the number of attendees for group appointments from this section. Once you have established the maximum number of customers permitted for the service appointment, you may commence utilizing this functionality.
In addition, customers have the freedom to decide how many people they want to bring with them when making an appointment. Depending on the service’s availability, customers can bring as many people as they want and book appointments for all of them in one session.
Furthermore, in the event that the capacity of a timeslot is decreased by a minimum of 1, a badge will be displayed on the timeslot, which will show both the total capacity and the current occupancy of the timeslot.
Simultaneously, it is important to highlight that upon adding an event to Google Calendar for a specific timeslot, if the service being offered is a group service, you have the ability to include your customers as attendees through Google Calendar. Consequently, the number of customers you add will subsequently reduce the overall service capacity.
To display the capacity badge of the timeslot on the booking form, ensure that you disable the option “Hide the number of available slots” from Settings > Front-end panels > Booking Steps > Date & Time.
