SMS Notifications
The e-Janji Appointment Booking system offers the SMS Notifications system, which allows you to send notifications to your customers. By utilizing this system, customers can receive immediate SMS notifications regarding their appointments when they make a booking through the e-Janji website. This feature proves to be beneficial in enhancing your communication with clients and improving the overall quality of service provided.
The SMS notifications can differ based on the business system in place. For instance, if your business has multiple staff members situated at various locations, and clients have the option to schedule appointments with these staff members, you might require sending SMS notifications to both your clients and staff members. In such a scenario, the e-Janji SMS notification system provides the precise solution that caters to your requirements.
SMS notifications will be sent upon adding a new appointment
You can stay informed about all bookings by utilizing predefined email messages that are triggered by a customer’s reservation.
SMS notifications will be sent when an appointment is rescheduled
Notifications will be sent to both your phone number and the customer’s phone number whenever there is a change in the appointment date made by a client or staff member through the dashboard or staff admin dashboard. This feature is accessible on e-Janji and ensures that you stay updated about any modifications.
SMS notifications will be sent when an appointment is canceled or its status is changed
The SMS notification will be sent to you when the client modifies the status of an appointment or cancels it from the customer dashboard. Additionally, any changes made through the admin dashboard will also trigger notifications to the appropriate individuals. Within this system, you have the ability to send various notifications using filters that are based on the previous and current status of the appointment. For instance, if a client cancels an appointment that was previously approved, a notification will be sent to the relevant parties.
Reminder SMS notifications will be sent N minutes before the appointment
The reminder system offers a high degree of flexibility, allowing you to configure reminders to be sent to your email address in any way you desire. For instance, you can set up an SMS notification to be sent to your customer one hour prior to the scheduled appointment.
Reminder SMS notifications will be sent N minutes after the appointment
After the scheduled meeting, you have the option to dispatch notifications to the designated addresses provided earlier. By utilizing this method of communication, you can receive valuable feedback regarding your client appointments, thereby improving the overall quality of your business operations.
SMS notifications will be sent upon creating a new customer
Whenever a new customer registers, a notification can be sent out. If a customer books an appointment on your website for the first time, a random password will be generated and sent to them through notifications, as long as the necessary setting is enabled in the settings.
