1. Acceptance of Terms

By accessing or using e-Janji’s online appointment scheduling and booking system (the “Service”), you agree to comply with and be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, please do not use the Service.

2. User Accounts

2.1. You may be required to create a user account to use certain features of the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

2.2. You must provide accurate and up-to-date information when creating your account and using the Service. You agree to notify us immediately of any unauthorized use of your account.

3. Booking and Appointments

3.1. e-Janji provides a platform for booking and scheduling appointments. We do not guarantee the availability of specific appointments or services provided by the scheduler or business owners.

3.2. Users are responsible for selecting the desired providers, appointment times, locations, and services. Any changes or cancellations must be made in accordance with the scheduler’s cancellation policy, if applicable.

4. Payment and Fees

4.1. Scheduler or service provider may charge fees for certain bookings or services. Users agree to pay all fees associated with their bookings in accordance with their payment terms.

4.2. e-Janji, scheduler or service provider reserves the right to change its pricing and fee structure at any time. Any such changes will be posted on our website.

5. Privacy

5.1. We respect your privacy and handle personal information in accordance with our Privacy Policy. By using the Service, you consent to the collection and use of your information as described in the Privacy Policy.

6. User Conduct

6.1. Users must not engage in any activity that could harm, disrupt, or interfere with the Service or its users. This includes but is not limited to, hacking, phishing, spamming, or any illegal activities.

6.2. Users must also adhere to any additional guidelines or rules provided by service providers when booking appointments.

7. Intellectual Property

7.1. All content and materials available on the Service, including text, graphics, logos, and software, are the property of e-Janji or its licensors and are protected by copyright and other intellectual property laws.

8. Termination

8.1. e-Janji reserves the right to terminate or suspend your account and access to the Service at its sole discretion, without notice, for any violation of these Terms.

9. Disclaimer of Warranties

9.1. The Service is provided “as is” and “as available” without any warranties of any kind, either express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose, or non-infringement.

10. Limitation of Liability

10.1. e-Janji shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of the Service, including but not limited to damages for lost profits, loss of data, or business interruption.

11. Changes to Terms

11.1. e-Janji reserves the right to modify or revise these Terms at any time. Users will be notified of any changes, and continued use of the Service after such changes constitutes acceptance of the new Terms.

12. Governing Law and Jurisdiction

12.1. These Terms are governed by and construed in accordance with the laws of Malaysia. Any disputes arising from or related to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of Malaysia.

13. Contact Us

13.1. If you have any questions or concerns about these Terms or the Service, please contact us at support@ejanji.com.